Order Information
Packaging materials for shipping orders
At Seedsman, we take great care in preparing and packaging every order to help ensure it arrives safely and securely to our customers around the world. All orders are shipped in protective bubble mailer envelopes designed to help keep the contents se
Can you take live sales over the phone?
At this time, our Customer Support team is unable to place orders or process payments over the phone. All orders must be placed directly through the Seedsman website. The good news is that getting started is quick and easy! Simply create a Seedsman a
60 Day Germination Policy
60-Day Germination Policy. - Standalone single Seed pack purchases are not eligible for replacement or germination coverage.USA ONLY - If you are located in the following US states: Alabama, Arkansas, Florida, Georgia, Idaho, Indiana, Iowa, Kentucky,
Important notice for Australian customers
Dear Valued Customers,. We wanted to let you know about some changes regarding our deliveries to Australia. Unfortunately, we can no longer offer delivery insurance for Australian orders or accept new customer accounts from Australia. However, we wil
Order Statuses Explained
At Seedsman, we use order statuses to keep you informed about your order's progress through the packing and shipping process. We’ll send you an email at each key stage of your order's journey. You’ll receive emails when:. For the quickest updates, we
I need to cancel my order
Need to cancel your order? No problem! Please contact our support team ASAP once the order has been placed. Unfortunately, due to our packaging process, we cannot guarantee an order can be stopped prior to shipping out. We also charge a $5 Administr