Here you will find a complete list of shipping and tracking information based on region/country.

Shipping and tracking information

Order Information

Returns and Refunds

Our Customer Support Team is available via email Monday through Friday, excluding UK and US Federal Holidays.

To ensure a smooth resolution, please submit your support request using the email address associated with your order ID. We look forward to assisting you!

- Team Seedsman

Seedsman - USA

My Order

How to Verify Your Address Using USPS

How to Add Seedsman.com to Your Home Screen for Easy Access

Seedsman Germination Guarantee – Photo Submission Guide

How to Add or Updating Address Details

How do I contact your Customer Support team?

Crypto Payments - Where to Purchase and Best Options for Payment

Crypto Payments Made Easy

Verification for High-value Orders

Customer Service Response Time Expectations

Jorge Cervante's We Grow Cannabis Book

Freebie Strains Information List

Important Notice: UPS Shipping and PO Box Addresses

Check our our the Seedsman Social Media Channels!

About Us!

Do you offer Monthly Promotions?

When will a particular strain be back in stock?

Seedsman Veterans Discount Program

Can you recommend a particular Strain?

Payment Information and Payment Methods

FAQs - General FAQ's and Policies

FAQs - UK Orders

FAQs - US Orders

FAQs - EU Orders

FAQs - Shipping Information for ROW Orders and Restricted Countries

How to change your store location

Reward Points

Clone Sale FAQs - (USA Only)

Seedsman Affiliate Program

FAQs (Frequently asked questions)

Help and Support

US Holiday Delays During Peak Promotions

Understanding USPS Label Creation and Possible Shipping Delays

FAQs - Shipping information for non-restricted Countries (US, UK, EU)

Shipping Cannabis Seeds to Canada

GLS Delivery and Non-Signature Options

Packaging materials for shipping orders

Can you take live sales over the phone?

60 Day Germination Policy

Important notice for Australian customers

Order Statuses Explained

I need to cancel my order

Can I return a product for a refund?

What happens if my order arrives damaged?

Jorge's Complete Grow Guide

Jorge Cervantes Outdoor Grow Guide

Do you offer a Blog?

Cultivation Tips and Tricks

How should I start or germinate my seeds?

Hermaphroditism

Male plants from feminised seeds

Problems With Seeds

Products

Licensed Cannabis Cultivators

Phyto-Sanitary certification

I would like to sell the seeds you sell. Is this possible?

Wholesale

Wholesale/Dropshipping

Shipping Restrictions to Certain U.S. States