Our Customer Support Team is available via email Monday through Friday, excluding UK and US Federal Holidays.

To ensure a smooth resolution, please submit your support request using the email address associated with your order ID. We look forward to assisting you!

- Team Seedsman

Seedsman - USA

<p style="border: 0px solid #e3e3e3; box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(69,89,164,.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; --tw-shadow: 0 0 transparent; --tw-shadow-colored: 0 0 transparent; margin: 0px 0px 1.25em; color: #0d0d0d; font-family: S&#xF6;hne, ui-sans-serif, system-ui, -apple-system, &apos; Segoe UI&apos; , Roboto, Ubuntu, Cantarell, &apos; Noto Sans&apos; , sans-serif, &apos; Helvetica Neue&apos; , Arial, &apos; Apple Color Emoji&apos; , &apos; Segoe UI Emoji&apos; , &apos; Segoe UI Symbol&apos; , &apos; Noto Color Emoji&apos; font-size:16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We aim to ship all US orders within 24-48 working hours after receiving payment, but during peak holiday promotion dates, there may be slight delays. <strong>Please note that our US warehouse is closed on Christmas Eve, Christmas Day, New Year&apos;s Eve, and New Year&apos;s Day.</strong></p>
<p style="border: 0px solid #e3e3e3; box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(69,89,164,.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; --tw-shadow: 0 0 transparent; --tw-shadow-colored: 0 0 transparent; margin: 1.25em 0px 0px; color: #0d0d0d; font-family: S&#xF6;hne, ui-sans-serif, system-ui, -apple-system, &apos; Segoe UI&apos; , Roboto, Ubuntu, Cantarell, &apos; Noto Sans&apos; , sans-serif, &apos; Helvetica Neue&apos; , Arial, &apos; Apple Color Emoji&apos; , &apos; Segoe UI Emoji&apos; , &apos; Segoe UI Symbol&apos; , &apos; Noto Color Emoji&apos; font-size:16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Thank you for your patience and understanding! Happy Holidays from Team Seedsman!</p>

We aim to ship all US orders within 24-48 working hours after receiving payment, but during peak holiday promotion dates, there may be slight delays. Please note that our US warehouse is closed on Christmas Eve, Christmas Day, New Year's Eve, and New

US Holiday Delays During Peak Promotions

My Order

Shipping and tracking information

Crypto Payments - Where to Purchase and Best Options for Payment

Crypto Payments Made Easy

Verification for High-value Orders

Customer Service Response Time Expectations

Jorge Cervante's We Grow Cannabis Book

Freebie Strains Information List

Important Notice: UPS Shipping and PO Box Addresses

Check our our the Seedsman Social Media Channels!

About Us!

Do you offer Monthly Promotions?

When will a particular strain be back in stock?

Seedsman Veterans Discount Program

Can you recommend a particular Strain?

Payment Information and Payment Methods

FAQs - General FAQ's and Policies

How do I contact your Customer Support team?

FAQs - UK Orders

FAQs - US Orders

FAQs - EU Orders

FAQs - Shipping Information for ROW Orders and Restricted Countries

How to change your store location

Reward Points

Clone Sale FAQs - (USA Only)

Seedsman Affiliate Program

FAQs (Frequently asked questions)

Help and Support

Understanding USPS Label Creation and Possible Shipping Delays

FAQs - Shipping information for non-restricted Countries (US, UK, EU)

Packaging materials for shipping orders

Can you take live sales over the phone?

60 Day Germination Policy

Important notice for Australian customers

Order Statuses Explained

I need to cancel my order

Order Information

Can I return a product for a refund?

What happens if my order arrives damaged?

Returns and Refunds

Jorge's Complete Grow Guide

Jorge Cervantes Outdoor Grow Guide

Do you offer a Blog?

Cultivation Tips and Tricks

How should I start or germinate my seeds?

Hermaphroditism

Male plants from feminised seeds

Problems With Seeds

Products

Licensed Cannabis Cultivators

Phyto-Sanitary certification

I would like to sell the seeds you sell. Is this possible?

Wholesale

Wholesale/Dropshipping

How to Add Seedsman.com to Your Home Screen for Easy Access

How to Verify Your Address Using USPS

US Holiday Delays During Peak PromotionsUpdated 3 months ago