Can I return a product for a refund?Updated 17 days ago

USA ONLY - If you are located in the following US states: Alabama, Arkansas, Florida, Georgia, Idaho, Indiana, Iowa, Kentucky, Nebraska, North Carolina, North Dakota, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, West Virginia, Wisconsin, Wyoming - you are excluded from qualifying for returns, refunds or replacements due to the legality of possessing, selling, or trying to cultivate seeds in a municipality where they aren’t allowed.

Eligibility for Returns:

To qualify for a return and refund, items must be:

1. Returned within 30 days of receiving your order.
2. Unused and in their original packaging. (We cannot refund seed packets that have been opened or damaged.)
3. Accompanied by your name and order number to ensure prompt processing.

💳 Please note: A small card processing fee of 5% of the total order value will be deducted from all refunds. 

-We request you notify us before sending any goods back. Returned goods remain the customer’s responsibility until they reach us. We strongly recommend using a tracked and signed delivery service to ensure your return is received safely. Unfortunately, we cannot take responsibility for returns lost in transit.

For any questions regarding returns, please contact our support team.